Dr Martens Milled Nappa Zip Chelsea Boots (Black)

Returning an item from us has been made extra simple thanks to the Royal Mail pre-paid delivery label, which will allow you to return an item to us from the UK totally free if your return is due to a fault with the item or because of error we have made.

If you are returning an item for any other reason, for example if you ordered the incorrect size or product, you must use a Royal Mail pre-paid label to post your return but we will deduct the cost of the delivery from your refund.

All you need to do to return an item to us is visit https://bluebanana.com/rm and create a pre-paid label with Royal Mail. Fill in a returns form as directed and print out the pre-paid Royal Mail postage label. Attach the label to your parcel and take it to the Post Office to be sent back to us. You should obtain a proof of postage receipt when returning your item.

Make sure you remember to include your returns form with your item and you’ll be sent an e-mail confirming the status of your return as soon as possible. Returns can take up to five days to reach us and will then be processed within 48 hours.

Our Returns Address
BLUE BANANA RETURNS
PRINCE ALBERT HOUSE
LISKEARD BUSINESS PARK
LISKEARD
CORNWALL
PL14 3US

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