You are welcome to return unused items to the address below for a full refund,
5401 NW 72nd ave
Miami FL 33166-4941
No3rd - Ezi Blue Banana
520 Ave Lepine
Dorval QC H9P 2V6
Please make sure to include a note with your order number, your name and/or the invoice in the return package, otherwise, your return cannot be processed.
- Swimwear (e.g. Swimsuits/Bikinis)
- Body Jewellery
- Coloured Contact Lenses: We can only accept returns on coloured contact lenses that are still sealed and the packaging is intact.
If you receive a faulty item from any of the categories above, please contact our Customer Services Team with a picture of the faulty item so we can take appropriate action.
Postage - We strongly recommend that returns are sent using a recorded courier service. Blue Banana accepts no responsibility or liability for returns lost in transit; it is your responsibility to ensure arrival. P&P costs back to the warehouse are the responsibility of the customer, but when we post your first exchange back to you there is no delivery charge. Subsequent exchanges may have a P&P charge. Delivery charges are non-refundable unless you are returning a damaged product.
Free Gifts & Reduced Items - If you've received a free/reduced gift with your order and subsequently return item(s) that entitled you to the offer then you must also return the free/reduced gift. Refunds cannot be given for free gifts alone. If you wish to keep the free gift you will be charged the current or remaining RRP.
Faulty/Damaged Product - In the rare event of faulty/damaged item(s) you can return them back to us within 30 days of delivery. You are entitled to a replacement product, a product of equal value or a refund. You will be refunded the postage cost if you are returning a faulty/damaged product.